Frequently Asked Questions about Bohemy

Frequently Asked Questions (FAQ)

Orders and payments

Do I need to create an account to buy?
Yes. When you place your first order, you create an account with a password; this way you can view your orders and shop faster next time.

How can I pay?
With credit or debit card, with PayPal or in installments with Klarna (pay in 3 months without interest).

Do you have gift cards?
Yes, in the section Gift cards. They are redeemed at the end of the purchase.

Can I change or cancel my order?
Contact us as soon as possible via the contact form or Instagram. If it hasn't been released yet, we'll change or cancel it.

Shipping

How long will my order take?
In mainland Spain, delivery typically takes 24-48 business hours from the time it leaves the warehouse. You can find all the delivery times on the website. Shipping.

How much does shipping cost?
In mainland Spain, from €3.95 (Nacex collection point), €4.50 (Correos Economy), or €5 (Nacex home delivery). Check prices by country at [website address]. Shipping.

Do you ship outside of Spain?
Yes, to Europe, America, Asia and Oceania.

Can I pick it up in store?
Yes, choose “Local Collection – Malaga” at checkout and pick it up for free at Bohemy Concept Store, Calle Compañía, 15.

Sizes

How do I know what size to choose?
Each style has its own pattern, so sizing may vary from garment to garment. If you're between sizes, message us on Instagram and we'll help you choose.

Exchanges and returns

Can I exchange or return my purchase?
Yes, you have 15 days from the date you receive it. See how to do it at Exchanges and returns.

Who pays for return shipping?
You pay for return shipping. If the item arrived defective, you don't pay anything.

Can I return what I bought online to the physical store?
Yes, you can exchange or return it at our stores in Malaga within the same 15-day period. Please bring the item with its tag and order number.

The stores

Where are your stores located?
In the center of Malaga: Bohemy, at C/ Méndez Núñez, 11, and Bohemy Concept Store, at Calle Compañía, 15. The schedules are on Google.